This article is pretty interesting http://www.darkreading.com/insider-threat/167801100/security/attacks-breaches/240149075/how-best-to-break-the-news-to-users-that-they-re-a-bot.html Talks about the most effective methods ISPs used to notify customers that their computers were part of a botnet.
One takeaway is that both Windows AND Mac computers became part of the botnet, so that should dispel the myth that Macs do not get infected with malware.
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