It's not often that I get frustrated by something that a computer does, but this is one of those times.
I'm trying to get my office "toolbars" set up how I want. Specifically, I'm trying to get rid of the Adobe PDF Maker and DeltaView toolbars. I'm trying to do this for Word, PowerPoint and Outlook at the moment.
The way that these apps are "supposed" to work is that you make a change and close the app and the change sticks. At most you might have to save the changed setup as the default global template, but no, when add-ins are involved they override any changes that a user might make, which is hella annoying!
I don't see a particularly useful fix to this situation at the moment either.
Here's an answer to the Outlook problem:
http://support.microsoft.com/default.aspx?scid=kb;en-us;827305
Although it still doesn't save the placement of the toolbars. It keeps popping the email toolbar above the To: From: Subj: entry bar. I hope that the Office team realizes how annoying this is. It's right up there with Windows' inability to remember where I last put a window for a specific application or how one application can steal window focus while you are working on another application.
The interface should be consistent and intuitive. That means it does what you tell it to do every time.