I like Slacker Radio and think it's the best streaming service that I have used, however, the service is not without problems. I currently have three issues with Slacker.
First, their Android app sucks on Gingerbread. It has multiple flaws, the biggest of which is that if you quickly skip a few songs it starts skipping songs like crazy for at least 30 seconds. It has apparently been fixed on new
Second, I'm a Premium subscriber and one feature of the Premium service is that all of my stations should be ad free, however, for some reason Slacker is injecting Slacker ads into my stations. You can imagine how annoying it is to pay for a service and have it not work as advertised.
Third, they have a music scoring system. You can click the heart to tell the system that you like a song and want to hear it more on a station or you can ban a song. Unfortunately, many times when I ban a song, it keeps popping up on the station as though it was not banned. What's the point of having a scoring system if it's not going to work?
I raised these issues to Slacker support and instead of getting useful answers, or a statement that the problems were being looked into, they treated me as if I was a noob user of the service and not a knowledgeable longtime customer and asked me to turn off the DJ feature of the stations, only problem with that is that I did not report a problem with a DJ erroneously talking on my station, I reported a problem with Slacker ads. The DJ service is off, by the way.
I don't like complaining about services that I like, but I like bad service even less. So here we are.